AT&T’s consumer wireless business unit improved average speed of answer, reduced external vendor inefficiencies, improved system wide forecast accuracy and enhanced intraday planning tasks with innovative add-ons to the IEX TotalView solution.

Maintaining effective and efficient lines of communication with over 77 million wireless voice and data customers is no easy task. AT&T continues to find new ways to improve the performance of its agents in conjunction with the IEX TotalView solution.

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Court adopts police interrogation rule

Following the model of more than a dozen other sites, the Indiana Supreme court has added a new rule of evidence to require that certain statements be recorded before they can be entered into evidence.

Approved by a three-justice majority, today’s six-page order adds indiana Rule 617 that applies to any statements on or after jan. 1, 2011.

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LaPorte County Testimonial

Christy-

As you are aware, our new iRecord System has recently been installed inthe LaPorte County Sheriff’s Office Detective Bureau. To date we are very pleased with the system and we find it very user friendly. We have already digitally recorded an interview and it is in the process of being transcribed.

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Hancock County Testimonial Letter 2

Hancock County Sheriff’s Office

Our Agency has recently installed your I-Record system in our investigative division. Since implementing the system, we have conducted several interviews, in a brief time period, and have been especially pleased with the product.

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Hancock County Testimonial Letter

Hancock County Sheriff’s Office

Our agency has had the I -Record, One Room Essential since March 3rd. Since that time, we have conducted several interviews utilizing I -Record. This system is extremely easy to use. It enables us to input more detail into the information screen, which makes retrieval much simpler.

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