Mission Statement

To provide quality products and related services designed to enhance voice and text communications. To strive toward satisfying our customers needs by listening and recommending innovative solutions.To render support through personal attention and total commitment to customer satisfaction. To try and solve customer problems to the best of our ability in the most expedient manner.

Company Overview

Word Systems was founded in 1977 and remains a privately held organization with generations of family members still involved in the company. We treat our customers as family and we specialize in the sale and service of critical recording solutions required by the markets we serve. We continually provide the best products in the industry and are committed to serving our customers who look to us to provide them with leading technology and the highest level of service that cannot be surpassed by any others.

We are IT Specialists providing audio, video and data capture solutions that help our customers maintain compliance and gather insight.

 

RECORD IT                STORE IT                USE IT

 

Jody

/ Johnson Memorial Hospital

I really just wanted to let you know how much I appreciate all the effort and knowledge you brought to the project.

Tod

/ Nappanee Police/911

I just wanted to say Thanks for the fast service.

Gary

/ Howard County, IN

If we do have to call the service desk, we get a call back within the hour and if necessary a service tech comes the same day if it is a critical issue.

Terry

/ Fayette County Communications

I am so glad you guys have tech like you do.

Shaunda

/ McCormick Police

It was a pleasure talking to you; you kept me smiling through it all.

Susan

/ Goodyear Police Department

It has been an excellent experience working with you again as well - thank you for the quick responses on our needed equipment.

Annie

/ SmallTalk CAC

We are very pleased with the system. Many thanks to you and the crew that came to Lansing. Top notch all around. Talk more soon

David

/ Platteville Police Department

I got to a person quickly. They talked to me without making me jump through excessive hoops to prove that I was entitled to support.

Terry

Tampa Police Department

Have I ever told you how AMAZING Lori is? WOW! She never ceases to amaze me! Thanks so much for sending her to me. Madam you ROCK!

Katie

/ Dunn County Circuit Courts

Thank you so much for your help. The company that has been assisting us came to the courtrooms this afternoon and said that your tech support was incredible and you were able to help them and with those answers they were able to solve our issues. Again, thank you again for all of your help!

Alana

/ Milwaukee Police Department

Ben has become an integral part of our team. Though he is not a dedicated tech, he is as near to one as we have and that is greatly appreciated. He is tenacious and thorough with his troubleshooting and resolutions. He has made a distinct impact on our relationship with Word Systems. We are very pleased with his performance.

Emily

/ Fitchburg Police Department

The technician was able to remote my computer, and worked with IT personnel at my work as well who had remoted in. The technician worked very professional and efficiently and knew exactly what to look for.

Lisa

/ State of Hawaii Judiciary

I was impressed once again with the willingness to communicate with each other, expedite attention to our call and problem. Great communication and team work to help us resolve our problem, Tracy, Ben, Dennis and Ryan.

Pat

/ ComEd

Thanks again for the training documentation and running the training class for ComEd on Tuesday. The training class and documentation you put together provided the ComEd administrator with a much better understand of the voice recording environment and will make it much easier for them to manage Inform and the voice loggers.

Bryson

/ Kauai

Yes. Install went great. James Magby was awesome and did a great job in training, explaining, working with us, etc. We would love to have you out here to check it out.

Carrie C.

Executive Director / Madison County Child Advocacy Center

hank you Verne, for sticking with us all of these years. Thank you for all of your help and for being a resource to make the process as seamless as possible so that we can do our jobs!