The Sparks Police Department

To Whom it may concern:

The Sparks Police Department (SPD) would like to acknowledge the professionalism of Word Systems Inc. employee James Magby for his outstanding work during the installation of iRecord.

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Interaction Analytics by NICE Systems

Thousands of calls, mails, chat sessions are received and processed by customer centers on daily bases. These try to understand the needs of the customers, their likes and dislikes. This knowledge makes a great impact on companies’ implementation, their effect on the market.

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NICE Systems

NICE Systems Ltd., including its subsidiary companies and partners, offers top quality solutions that allow security organizations and business entities to gain an understanding and valuable information from interrelations, deals and surveillance activity.

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Magnetic Tape Recording

 

The applying of magnetic tape necessary for sound recording traces its roots to 1930. With the development of music recording companies and radio broadcast companies magnetic tape has been also evolving.

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Sound recording

Sound recording and reproduction refers to a mechanical or electrical inscription and a process of sound waves re-creating, comprising sound effects, spoken voice, instrumental music or singing. Sound recording technology may be divided on two major types, which are analog recording and digital recording.

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Digital video recorder

A digital video recorder, or DVR, is a term that defines a client electronics item or application program that may record video as a digital file to a USB drive, SD Card for data storage, disc storage.And it’s not the full list of the memory devices. This recorder also has another name – personal video recorder, or PVR, which is used in marketing in order to boost sales.

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Voice logging or telephone recording

Voice logging, also called telephone recording, is an appropriate procedure of systematical audio recording, generally conducted in business communication. As a rule, business radio channels and telephone lines are subject to recording. For business entities it is a method to reduce failures, make client service better, improve safety and keep records.

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