/ Johnson Memorial Hospital

I really just wanted to let you know how much I appreciate all the effort and knowledge you brought to the project.


/ Nappanee Police/911

I just wanted to say Thanks for the fast service.


/ Howard County, IN

If we do have to call the service desk, we get a call back within the hour and if necessary a service tech comes the same day if it is a critical issue.


/ Fayette County Communications

I am so glad you guys have tech like you do.


/ McCormick Police

It was a pleasure talking to you; you kept me smiling through it all.


/ Goodyear Police Department

It has been an excellent experience working with you again as well - thank you for the quick responses on our needed equipment.


/ SmallTalk CAC

We are very pleased with the system. Many thanks to you and the crew that came to Lansing. Top notch all around. Talk more soon


/ Platteville Police Department

I got to a person quickly. They talked to me without making me jump through excessive hoops to prove that I was entitled to support.


Tampa Police Department

Have I ever told you how AMAZING Lori is? WOW! She never ceases to amaze me! Thanks so much for sending her to me. Madam you ROCK!


/ Dunn County Circuit Courts

Thank you so much for your help. The company that has been assisting us came to the courtrooms this afternoon and said that your tech support was incredible and you were able to help them and with those answers they were able to solve our issues. Again, thank you again for all of your help!


/ Milwaukee Police Department

Ben has become an integral part of our team. Though he is not a dedicated tech, he is as near to one as we have and that is greatly appreciated. He is tenacious and thorough with his troubleshooting and resolutions. He has made a distinct impact on our relationship with Word Systems. We are very pleased with his performance.


/ Fitchburg Police Department

The technician was able to remote my computer, and worked with IT personnel at my work as well who had remoted in. The technician worked very professional and efficiently and knew exactly what to look for.


/ State of Hawaii Judiciary

I was impressed once again with the willingness to communicate with each other, expedite attention to our call and problem. Great communication and team work to help us resolve our problem, Tracy, Ben, Dennis and Ryan.


/ ComEd

Thanks again for the training documentation and running the training class for ComEd on Tuesday. The training class and documentation you put together provided the ComEd administrator with a much better understand of the voice recording environment and will make it much easier for them to manage Inform and the voice loggers.


/ Kauai

Yes. Install went great. James Magby was awesome and did a great job in training, explaining, working with us, etc. We would love to have you out here to check it out.

Carrie C.

Executive Director / Madison County Child Advocacy Center

hank you Verne, for sticking with us all of these years. Thank you for all of your help and for being a resource to make the process as seamless as possible so that we can do our jobs!

Our Mission

Word Systems’ Mission is to provide our customers with quality products and services to offer insights into their communications that enable them to maintain compliance, and improve processes, performance and accountability.


Interview Recording

Interview Recording

The first system of its kind to be designed from the ground up that's easy to use, reliable and secure.

Speech Processing Solutions

Speech Processing Solutions

Technology to capture high-quality audio/video and help you organize, store, share and transcribe all recordings or meetings.

Courtroom Recording Solutions

Courtroom Recording Solutions

In a court of law, the spoken word must be recorded clearly and precisely. Provide accuracy and reliability with the latest digital technology available.

Communications Recordings

Communications Recordings

Capture, secure, manage and share critical communications data with industry leading, Nice Systems assets.

Professional Services

Professional Services

Our team of highly experienced technicians and software engineers are able to advise, adapt and develop a solution to meet current and future customer requirements.

Family Owned & Operated

Family Owned & Operated

In 1977 after a successful career with Dictatphone Corporation, Richard J. Barretto decided to start his own company, which is still owned and operated by the family’s next generations. We offer over 40 years of industry experience, commitment, and quality solutions to help our growing customer base overcome a variety of challenges.

Family Owned & Operated since 1977

At Word Systems, it is our mission to provide quality products and achieve utmost client satisfaction. We do this by providing a wide-range of recording & digital data management systems, which continue to help our growing customer base overcome a variety of challenges.

Our locations continue to expand throughout the Midwest, structuring our business so that we can continue to support each vital market in which we are involved.

Explore the Products and About Us areas of our site to learn more about how we can help your company. We look forward to having you join the Word Systems family!

News and Announcements

Word Systems Wins Go Global Grant Award!

Here at Word Systems, we are happy to announce we were one of four GoGlobal grant recipients! On June 14th, […]

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Learn Quality Assurance & Improvement (QA/QI) Best Practices

9-1-1 QA Training Day Facilitated by: Professional Trainers: Sherrill Ornberg, ENP, RPL – Foundation QA Director, former PSAP director, past […]

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NICE Launches New Public Safety User Group

PUBNUG provides a community for NICE public safety customers to share information, best practices and ideas on changing public safety […]

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