I really just wanted to let you know how much I appreciate all the effort and knowledge you brought to the project.

I just wanted to say Thanks for the fast service.

If we do have to call the service desk, we get a call back within the hour and if necessary a service tech comes the same day if it is a critical issue.

I am so glad you guys have tech like you do.

It was a pleasure talking to you; you kept me smiling through it all.

It has been an excellent experience working with you again as well - thank you for the quick responses on our needed equipment.

We are very pleased with the system. Many thanks to you and the crew that came to Lansing. Top notch all around. Talk more soon

I got to a person quickly. They talked to me without making me jump through excessive hoops to prove that I was entitled to support.

Have I ever told you how AMAZING Lori is? WOW! She never ceases to amaze me! Thanks so much for sending her to me. Madam you ROCK!

Thank you so much for your help. The company that has been assisting us came to the courtrooms this afternoon and said that your tech support was incredible and you were able to help them and with those answers they were able to solve our issues. Again, thank you again for all of your help!

Ben has become an integral part of our team. Though he is not a dedicated tech, he is as near to one as we have and that is greatly appreciated. He is tenacious and thorough with his troubleshooting and resolutions. He has made a distinct impact on our relationship with Word Systems. We are very pleased with his performance.

The technician was able to remote my computer, and worked with IT personnel at my work as well who had remoted in. The technician worked very professional and efficiently and knew exactly what to look for.

I was impressed once again with the willingness to communicate with each other, expedite attention to our call and problem. Great communication and team work to help us resolve our problem, Tracy, Ben, Dennis and Ryan.

Thanks again for the training documentation and running the training class for ComEd on Tuesday. The training class and documentation you put together provided the ComEd administrator with a much better understand of the voice recording environment and will make it much easier for them to manage Inform and the voice loggers.

Yes. Install went great. James Magby was awesome and did a great job in training, explaining, working with us, etc. We would love to have you out here to check it out.

hank you Verne, for sticking with us all of these years. Thank you for all of your help and for being a resource to make the process as seamless as possible so that we can do our jobs!